Walmart to Roll Loyalty Program Nationwide
Savings Catcher automates price comparisons in an app that returns the differences to shoppers through Walmart electronic gift cards.
Savings Catcher loads price differences onto gift cards.
Walmart, which for years has been toying with potential loyalty programs and mobile strategies, has landed on a solution that addresses both issues. Savings Catcher, set to be rolled out nationwide this summer, uses rewards that aren't technically discounts—a longtime problem for the everday low price retailer. At the same time, it figures to catalyze mobile engagement, give Walmart access to more customer data, and integrate its e-commmerce and brick-and-mortar businesses.
During a seven-city beta test this spring, the shopper engagement tool ranked first among all such concepts tested to date, noted Walmart in its announcement of the rollout at last week's shareholders meeting. Savings Catcher employs a third-party tracking firm to identify locally advertised deals on comparable items from retailers such as Aldi, Target, Walgreens, and HEB. Within 72 hours of purchase, price differences are automatically deposited into the accounts of Savings Catcher members, who can at any time request the accrued amounts in the form of a Walmart eGift card.
The program involved 80,000 grocery and consumable items during the pilot program, in which consumers initiated the process by entering receipt numbers via Walmart.com. During the summer expansion, general merchandise and produce items will be added and shoppers can use a mobile to scan their receipts.
“Walmart now has a CRM system that doesn't involve discounts. As people continue to engage with the system, they're creating a relationship with Walmart via mobile and emails,” says Tim O'Connor, VP of RetailNet Group, a retail research company. “This is also a significant joint project between Walmart e-com and Walmart stores.”
Coming soon to the program will be features such as eReceipts, eCoupons, and automated shopping lists. “We are going to win by integrating digital and physical,” said Duncan Mac Naughton, chief merchandising and marketing officer of Walmart U.S. in a statement. “Savings Catcher and its expanding capabilities are just one example of that. We are well-positioned to innovate and lead in the tech space, and you'll see more of this.”
Business Breaking News: OS X Yosemite vs. Windows 8.1: Which Is Better for Business?
Apple's new operating system update is packed with productivity-boosting features. Dubbed OS X Yosemite, the update includes a revamped notification center, a new way to search from the desktop, and new options to connect your iPhone or iPad to your desktop computer. But how does the new version of OS X stack up to Windows 8.1? Read on to see how the new and updated features in OSX Yosemite compare to the latest release for Microsoft's desktop operating system.
OS X Yosemite: One of the best new additions to OS X Yosemite is a slew of features that help your MacBook or iMac work together with any iPhone or iPad. That includes the ability to take an incoming phone call from your Mac computer – even when your iPhone is charging in another room. That's because your computer can now leverage your iPhone connection and use your computer's microphone and speaker to act as a phone. When you receive an incoming call, you'll get an alert right on your desktop, and can answer it with one click. You can also place outgoing calls.
And there's a second new way OS X can connect to your iPhone or iPad, thanks to a feature called Handoff. It lets you seamlessly send an in-progress document or email from your Mac to your mobile device – or vice versa – with a single tap. When you're at work on your desktop computer, just swipe up on your iOS device to beam your document over to your iPhone or iPad. And if you're tapping out an email on your mobile device, just click on the Handoff icon on your computer desktop to make the switch in the opposite direction.
Commodity Online News: LME inventory update: Aluminium stocks decline the most by 7600 tons
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