Business and Marketing

Business Breaking News: Problems at Work: Are They All in Your Head?

Every day in every workplace, there's bound to be differences of opinion, disagreements or even full-blown arguments. Most offices have a standard HR procedure for dealing with serious conflicts, and may even seek to change their policies if something simply "isn't working" as it stands.

The problem is that in most cases, leaders and HR professionals take workplace issues at face value, and their demands for behavioral changes often provide only a temporary fix. Looking beyond the surface and getting to the psychological root of a problem may actually be more helpful in solving it for good.

"What goes on in the workplace is intensely psychological," said Shelley Reciniello, psychologist and author of "The Conscious Leader: Nine Principles and Practices to Create a Wide-Awake and Productive Workplace" (LID Publishing, 2014). "We focus on behaviors and try to change them instead of looking at why [we exhibit those behaviors]. If we understood why, we wouldn't have to have these big change initiatives that don't really work."

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